Privacy policy

Last updated: 24.01.2026 

Arkuotila operates this store and website, including all related information, content, features, tools, products, and services (the "Services") to provide you with a curated shopping experience. Arkuotila is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to your personal information.

By using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information.

Personal Information We Collect

We may collect the following types of personal information, depending on how you interact with the Services and where you reside:

  • Contact Information: name, address, billing/shipping address, phone number, email address

  • Financial Information: credit/debit card numbers, payment account details, transaction details

  • Account Information: username, password, preferences, settings

  • Transaction Information: items viewed, added to cart, purchased, returned, exchanged, or canceled

  • Communications: messages or inquiries you send to us

  • Device Information: IP address, browser, network, unique identifiers

  • Usage Information: how you interact with the Services

How We Collect Information

We may collect personal information from:

  • Directly from you: creating an account, making purchases, or communicating with us

  • Automatically: using cookies, device signals, or analytics tools

  • Third parties: service providers, partners, or other sources

How We Use Your Information

We use personal information to:

  • Provide and improve the Services: process orders, remember preferences, manage accounts, facilitate returns and exchanges, recommend products

  • Marketing and advertising: send promotional communications and show targeted ads

  • Security and fraud prevention: authenticate accounts, detect fraud, secure services

  • Communication: respond to inquiries, provide customer support

  • Legal compliance: respond to legal requests, enforce policies, or protect our rights

Sharing Your Information

We may share your information:

  • With Shopify, service providers, and fulfillment partners

  • With marketing or business partners to provide personalized advertising

  • With affiliates or within our corporate group

  • In connection with legal obligations or business transactions

  • When you consent or request sharing, such as for shipping or social media integrations

International Data Transfers

Your personal information may be stored or processed in countries other than your residence. For transfers outside the EU/EEA or UK, we rely on recognized mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent protections.

Your Rights

Depending on your location, you may have rights including:

  • Access and correction of your personal information

  • Deletion of personal information

  • Data portability

  • Restrict or object to processing

  • Withdrawal of consent

  • Opting out of marketing communications

For more information, including Shopify’s privacy practices, visit Shopify Privacy Center.

We will not discriminate against you for exercising your rights. Verification may be required to protect your privacy.

Children

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. Parents or guardians can contact us to request deletion of any child’s information.

Security and Retention

While we use reasonable measures to protect your information, no security is perfect. We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices, operational, legal, or regulatory reasons. The “Last updated” date will indicate the most recent version.

Contact

For questions, privacy concerns, or to exercise your rights, contact:
📧 info (at) arkuotila.fi