Terms of service

Last updated: December 27, 2025

1. Introduction

Welcome to my store (“I”, “me”, “my”). By accessing or purchasing my digital products, including e-books, online courses, templates, or memberships (“Digital Products”), you agree to these Terms of Service (“Terms”) and my Privacy Policy. If you do not agree, do not use or purchase my Digital Products.

These Terms apply to all users worldwide. If you are an EU, UK, or other international consumer, these Terms do not affect your mandatory statutory rights.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use my services. By using my services, you confirm that all information provided is accurate and that you have the right to provide such information.

3. Digital Products and License

Upon purchase, you receive a non-exclusive, non-transferable license to access and use the Digital Product for personal, non-commercial purposes. You may not:

  • Resell, share, distribute, or modify the Digital Product

  • Claim the content as your own

  • Circumvent access controls or protections

4. Payment

All prices are displayed in [Currency] and exclude applicable taxes. Payment must be completed before access is granted. I reserve the right to change prices at any time; prior purchases will not be affected.

5. No Refunds

All sales are final. By purchasing, you acknowledge that digital content is delivered immediately and you waive your right of withdrawal under applicable consumer protection laws.

Refunds may be considered only if:

  • The product is defective or inaccessible due to technical issues on my part, and

  • The issue cannot be resolved within 14 days of purchase

Refunds are not available for:

  • Change of mind

  • Expectations not met

  • Incompatibility with your device or software

  • Partial consumption of the Digital Product

6. Access and Technical Support

You are responsible for your account credentials and maintaining access to devices and software needed to use the Digital Products.

For technical issues, contact me at: 📧 info (at) arkuotila.fi. I will make reasonable efforts to resolve access problems.

7. Intellectual Property

All content is protected by copyright, trademark, and other intellectual property laws. You may use the Digital Products only as allowed under your license. Unauthorized use may violate intellectual property rights.

8. Prohibited Uses

You may not:

  • Use my services for unlawful or malicious purposes

  • Upload viruses, malware, or harmful content

  • Violate intellectual property rights or harass others

  • Circumvent security features or share unauthorized access

Violation may result in termination of your access.

9. Disclaimer of Warranties

Digital Products are provided “as is” and “as available” without warranties of any kind. I do not guarantee uninterrupted access or results from the use of the products.

10. Limitation of Liability

To the fullest extent allowed by law, I am not liable for indirect, incidental, or consequential damages, including loss of data or profits, arising from your use of Digital Products.

11. Indemnification

You agree to indemnify and hold me harmless from claims arising from your breach of these Terms or misuse of Digital Products.

12. Governing Law

These Terms are governed by the laws of [Your Country]. For EU and UK consumers, these Terms do not affect your mandatory statutory rights.

13. Changes to Terms

I may update these Terms at any time. Continued use of my services after updates constitutes acceptance of the revised Terms.

14. Contact

Questions about these Terms or technical issues: 📧 info (at) arkuotila.fi